I had a bit of a vacation last week, hence the lack of a Friday post. We went to the Toronto Zoo and that was great; not for entire week clearly, but it was the major outing that we had. Back in action this week though, so let’s have a quick look at voicemails on the go. Continue reading Getting Voicemails on the Go: Don’t Stay Chained to Your Desk!
It’s been almost five years since the post was made in reference to capacity planning for large call centers using Asterisk. As we know, five years is almost an eternity in the world of technology. With that in mind, almost all of the information in that post is still relevant today in some way, shape, or form. Continue reading Blog Post Revisited: Capacity planning for large call centers using Asterisk