The Startup Call Center – Be Nimble, Be Quick

“Moving at the speed of business” is a cute slogan, but if you’re trying to get your venture off the ground quickly, that may be too slow. You’ve got dozens of things you’re trying to get going at the same time, and you can’t wait. Odds are you’re using the Cloud for a large part of your infrastructure. Your customer service line shouldn’t be any different.
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