Auto Provisioning VoIP Phones for Contact Center ACD

Unlike a standard telephone, voice over IP (VoIP) phones require special configurations to connect to the telephony server across your network. These settings can either be entered manually, or through a process called auto provisioning. Auto provisioning provides a central location for all the phone to access the configuration files necessary for them to register to your local telephony server, whether the server is on premise or in the cloud. This adds to ease of administration and reduces the overall cost of maintaining mission critical infrastructure for an Asterisk based call center.

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