Farewell David Letterman! Retiring (Your Leads) Can Be a Good Thing

David Letterman had a pretty spectacular career as a late night talk show host. He started his late night gig at NBC in 1982 and ended his storied career this week over on CBS. That’s 33 years of being on late night television. Impressive. However, sometimes you just have to call it quits and retire. Contact center leads can also be gracefully retired and there can be a few reasons as to why your contact center would want to follow this route. Continue reading Farewell David Letterman! Retiring (Your Leads) Can Be a Good Thing